Support & Information
Get answers to your questions about our DevOps and SRE consulting services
Contact Information
Credit Card Charges
When you see a charge from WBAT, LLC on your credit card statement, it relates to our DevOps and Site Reliability Engineering (SRE) consulting services. These charges are for expert guidance, training, and support provided to help organizations improve their software development and IT operations.
If you have any questions about a charge on your statement, please contact us immediately using the information above, and we'll be happy to assist you.
Our Services
WBAT, LLC specializes in DevOps and SRE consulting and coaching. Our comprehensive service offerings include:
- DevOps Consulting: We help organizations implement DevOps practices to streamline their software development and IT operations.
- SRE Consulting: Our Site Reliability Engineering (SRE) consulting services help organizations build and maintain highly reliable and scalable systems.
- Training and Coaching: We offer comprehensive training programs and one-on-one coaching sessions to elevate your team's skills in DevOps and SRE practices.
- Lighthouse POC Projects: We conduct Proof of Concept (POC) projects to demonstrate the value of DevOps and SRE practices in your specific organizational context.
- Infrastructure as Code Implementation: We specialize in using tools like Terraform and Terragrunt to help organizations manage their infrastructure efficiently.
- Cloud Engineering: Our team has deep expertise in AWS cloud engineering, helping you architect, deploy, and optimize your applications and infrastructure on AWS.
- GitOps Implementation: We help organizations set up and optimize GitOps processes using GitHub, enabling automated deployments and improved collaboration.
Frequently Asked Questions
What forms of payment do you accept?
We accept all major credit cards, ACH transfers, and corporate checks. For larger engagements, we can arrange custom payment schedules.
How do I request support for a current project?
Current clients can reach out to their assigned project manager directly or contact our support team via email at brian@wbat.net or by phone at (800) 995-0077.
Do you offer emergency support services?
Yes, we provide emergency support services for critical infrastructure and application issues. Response times and availability depend on your specific support agreement.
What is your cancellation policy?
Please refer to our Cancellation Policy for complete details regarding cancellations and refunds.